Privacy Statement

This privacy statement explains how the Engagement Hub software (“software”) protects and uses your personal information and data. We respect your privacy and endeavour to ensure your privacy is maintained when providing information electronically. You can use this software without any personal information being collected.
My Business App Pty. Ltd, owner of the software, hosts this website on behalf of Development Victoria. This Privacy Statement should be read in conjunction with Development Victoria’s Privacy Policy.
Our privacy mechanisms comply with the following jurisdiction’s privacy legislation:

Collection of Personal Information

Your personal information, including email address, is only collected when you elect to participate in an online engagement or submit an online form.
Only Development Victoria has access to your personal information and any data/comments collected.
Your ‘Screen name’, ‘avatar’ and ‘comments’ will be publicly displayed, if you choose to participate via the following mediums on this website:
  • Online Forum
  • Interactive Mapping
  • Ideas Wall
  • Extended Ideas Wall
Your survey submissions are not publicly displayed.

How your Personal Information is used

Development Victoria uses the information that is collected about you to:
  • Assist in the development of new projects and the ongoing development of communities;
  • Process and respond to your enquiries and requests for information about our products, services and promotions – and to resolve any problem you may have with those products, services and promotions;
  • Provide you with additional information and/or updates related to the engagement via periodic emails from which you can unsubscribe at any time;
  • Research the needs of our customers and potential customers;
  • Assist in analysing the usage and data collected and for our internal management and reporting purposes.
  • Unless you’ve asked us not to – to contact you with other information about products, services and promotions which may be of interest to you, and conduct other marketing activities and research.
If your Personal Information is not provided, we may be unable to provide the service, product, promotion or information requested.
Your Personal Information is held confidentially by Development Victoria. Development Victoria may disclose your Personal Information to:
  • Its service providers and project partners, including development partners and consultants who assist Development Victoria in relation to advertising, marketing, community engagement / consultation and technology services - but only on terms requiring them to comply with this Privacy Policy;
  • Other persons in order to give effect to legally binding agreements between you and Development Victoria
Otherwise, Development Victoria will not disclose your Personal Information, without your consent, to any other third party unless (i) necessary to prevent a serious threat to health and safety of an individual or the public, (ii) required by government, enforcement agencies, or regulatory authorities, or (iii) permitted or authorised by law. Note that in certain circumstances, the Commissioner for Privacy and Data Protection may request access to Personal Information collected by Development Victoria in order to perform its functions related to administering the Privacy and Data Protection Act (Vic) 2014.
Provision of Personal Information to the parties identified in this section may involve some personal information being transferred to and held by parties outside of Australia who are not subject to the Privacy Laws (so that your information may not be protected by those laws).  If that is the case, Development Victoria will make sure that equivalent legal protections (enforceable by you) apply in the relevant country - or will otherwise bind those offshore parties contractually to comply with the Privacy Laws and take reasonable steps to ensure that they do so.

Storage and Security

This software is hosted in a secure data centred located in Sydney, Australia. Physical, technical and administrative systems and processes are in place to safeguard your data and personal information.
Our software’s systems (including but not limited to computing, operating and network infrastructure) are monitored twenty-four (24) hours per day, every day of the year to detect any issues, which shall include but not be limited to environmental monitoring, network monitoring, load balancing monitoring, web server and database monitoring, firewall services and intrusion detection.
My Business App Pty. Ltd. provide controls to protect your personal information. However, there are always risks involved in sending information via electronic means including over the internet and you do it entirely at your own risk.

Third Party Links

This engagement portal may link to third party external websites. This privacy policy and other policies in relation to this consultation portal do not relate to these external sites and My Business App Pty. Ltd. and Development Victoria do not have any responsibility for the content on these external sites or the activities.


My Business App Pty Ltd. and Development Victoria are anti-spam and Development Victoria will only communicate electronically with you when you opt-in to our software or newsletters. My Business App Pty. Ltd does not have access to your personal information.

Terms of Use

Please also visit the Terms of Use which established the use, disclaimers, and limitations of liability governing the use of this website.

Cookies and Website Analytics

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This section describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Twitter and Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Further Assistance

If you have concerns or questions about your privacy please contact My Business App Pty. Ltd. at or send a letter to My Business App Pty. Ltd. 45 Evans Street, Balmain NSW 2041 Australia.
You can access/update information Development Victoria holds about you by sending a request to the Privacy Officer at Development Victoria, GPO Box 2428 Melbourne VIC 3000 or by phoning (03) 8317 3400.

Your right to register a privacy complaint

If you feel that your privacy has not been respected or that we have conducted ourselves inconsistently with this Privacy Policy, you may complain to Development Victoria. We will investigate your complaint within 21 days and respond to your complaint within 30 days.